The release of version 8.0 of Sohodox affects users in some important ways. The effect of the release varies, depending on whether you are an existing Sohodox customer or are still evaluating the software. Have a look at the implications…
“I’m still evaluating Sohodox”
If you’re still evaluating Sohodox and have not yet purchased licenses, then continue with your Free Trial as usual. When you buy Sohodox licenses, you will need to download and install the update setup for Version 8 and apply the registration key that we send to you via email. This will upgrade your existing installation of Sohodox. The existing documents and data you have added will remain safe.
“I am already a Sohodox customer”
Well, in that case read through this carefully…
Why should I upgrade to Version 8 of Sohodox?
Sohodox 8 adds useful features that make managing your documents even easier than before! Check out details of new features in Sohodox 8.
Will upgrading to version 8 affect my existing data?
Not at all! To upgrade to version 8, you will have to download the update setup and run it. The update setup will upgrade your Sohodox DB but it won’t touch your data. This means you do not lose your data or documents.
How do I upgrade to version 8?
That depends on whether your Maintenance Subscription of 1 year is currently active or it has ended. If the Maintenance Subscription is currently active, you just need to download and run the update setup, run it, restart Sohodox and continue using it as usual.
But if your Maintenance Subscription has come to an end, you will need to purchase Maintenance Subscriptions – as many as the number of Sohodox licenses you own. Once you purchase the Maintenance Subscriptions, we will email you the registration key and the link to download the update setup. You can then download and install the update setup, run it, restart Sohodox and continue using it as usual. That simple!
What are the steps to update my Sohodox installation?
Below are the 6 easy steps to update to Version 8:
- Take a backup of your DB before upgrading to the latest version.
- Make sure that Sohodox is not running on any of the machines when running the update setup.
- Start upgrading Sohodox on the machine on which it is installed in the Server mode.
- Once the update setup is installed on the server machine, make sure that you start Sohodox once.
- The first time you log-in after installing the update setup, you will need to log-in as the superadmin user so that the MainDB gets upgraded to the latest version.
- Once this is done, make sure you install the update on all the Client machines individually.
That’s it! Once you have carried out the steps above, you are ready to use Sohodox 8 to manage your documents even more efficiently than before!
What if I do not choose to upgrade to version 8?
You can still carry on using Sohodox as usual, but you would not be able to use the new features in Sohodox 8. Also, in case you face an issue requiring support from our side, one of the first things we would ask you to do would be to upgrade your version to the latest one. Often, that by itself is sufficient to resolve the issue. So it is always beneficial to keep your Sohodox updated to the latest version.
My Maintenance Subscription ended on or before 1st October 2012. I want to upgrade to Sohodox 8. How can I do so?
If your upgrade and support period came to an end on or before 1st October 2012, you will need to purchase as many Maintenance Subscriptions as the number of Sohodox licenses you own. Once you purchase the Maintenance Subscriptions, we will email you the registration key and the link to download the update setup.
You can then download and install the update setup, run it, restart Sohodox and continue using it as usual. It’s that simple! Purchase Maintenance Subscriptions now!
Note for both – existing customers as well as users evaluating Sohodox:
Please do not use the full setup to update an existing installation of Sohodox -always use the Update Setup. Also, you must not uninstall an existing version and attempt to install the latest version of Sohodox using the Full Setup. This will not work. Download the update setup and follow the steps given in “What are the steps to update my Sohodox installation?” above.